Barista & Hospitality Training

At Three Cords Coffee, we believe great coffee starts with great people.
That’s why we offer hands-on barista and hospitality training designed to help your team deliver consistently exceptional coffee and customer service — every single day.

What We Offer

BARISTA TRAINING

Our barista training programmes are built around real café experience — not theory. Your team will learn how to:

  • Perfect espresso extraction and milk texturing
  • Create latte art with precision and consistency
  • Maintain and calibrate equipment correctly
  • Work efficiently under pressure during busy service

Whether you’re new to the trade or looking to upskill your staff, our sessions are tailored to your business size, setup, and goals.

Hospitality & Customer Experience

A great cup of coffee is only part of the story. We also train your staff to:

  • Build rapport with customers
  • Deliver warm, attentive service
  • Manage queues and workflow effectively
  • Represent your café’s brand and values confidently

This combination of technical skill and customer understanding helps transform your café into a destination customers return to.

Flexible Training Options

We can run training sessions on-site at your café or at our store and training space. Choose from:

  • One-day introductory workshops
  • Advanced barista masterclasses
  • Full-team hospitality training programmes

Custom packages are available to fit your schedule and team size.

Testimonials

★★★★★

Friendly and engaging customer service with a great story behind the company. The coffee is really tasty. Customers loved the coffee so much, we had to start selling the retail bags!

Artizan Cafe
Harrogate
★★★★★

After we started using Three Cords coffee in our cafe, there are two things I know they do really well. Take care of people and roast great coffee! And it’s all done with great service for a great cause!

The Good Space Company
Queen's Park
★★★★★

Three Cords Coffee have been excellent from start to finish. They supply our café with coffee the customers love and go the extra mile to teach staff and volunteers all about the origins and importance of great coffee. Thank you!

Paper & Cup
Shoreditch

Let's Talk

Want to find out more? Please fill out the form below and we'll get back to you ASAP. In addition to information, we'd be delighted to send you a sample pack of our coffees to try!

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